In-House Training – The Impact

When Matt Davies, Head of QESH, joined Robinson Manufacturing (RML) at the start of 2020, the company was spending a significant amount on third party training provision for essential skills and Health & Safety courses.

One of the skills Matt has brought to the business is his training qualifications and experience, which he has applied to a number of key programmes including:

Forklift Training

Adding fork truck ‘train the trainer’ qualifications to his PTLLS (Preparing to Teach in the Lifelong Learning Sector) meant that he could deliver forklift training to anyone in the business and now runs an ongoing programme of training new starters at all levels, as well as regular refreshers designed to keep staff safe at work.

Initial training takes five days, with a further three to get staff to intermediate level. Refresher programmes last for a day.

All this can be worked around Matt’s other responsibilities, a much more flexible and effective way to ensure forlift training needs are kept up to date around the business.

Managing Safely

Matt is also accredited to run IOSH (The Institution of Occupational Safety and Health) Managing Safely courses. When bought in externally, this can represent a significant cost, but in-house provision has allowed RML to roll this out to a much wider internal audience.

Other Benefits

Like all businesses, RML has a legal obligation to deliver training for tasks or associated tasks that are carried out on site, and the ability to run a significant amount of training in-house offers substantial benefits, including:

  • Detailed knowledge of RML’s processes allows Matt to tailor course delivery, in particular by giving examples that are specifically relevant to the business
  • Matt’s visibility across all sites gives him the opportunity to reinforce how tasks are carried out after training and put corrective measures in place if required to make sure everyone is working safely
  • The ongoing relationships Matt has built with employees across the business have allowed him to transform training from a dull necessity to an engaging and enjoyable process
  • A reduction in training costs without compromising on training delivery

A Commitment to Training

One of the things Matt has changed since he started at RML is in changing the culture around training. It is no longer perceived as something that is just a necessity; training has become recognised as an important – and enjoyable – part of all our colleagues’ working lives.

Branch Manager Tom Carter has recently completed the IOSH Managing Safely course: ““It was brilliant. I was very anxious, but Matt was spot on. It was very beneficial and really opened my eyes up to a lot.”

In Conclusion

Running this vital training in-house alongside his team’s other responsibilities in the business (HSE, Fire Safety, Quality, Maintenance and Facilities) can be challenging, but Matt also enjoys it: “It’s always rewarding to train people so they can carry out their roles to the best of their abilities and also gives them opportunity to progress in their roles,” He explained. “Having all this knowledge can help their personal development and change how they do and see things not just in work but in life too.”

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